At Herbal Junction, we are committed to ensuring your satisfaction with our products. Our Cancellation and Refund Policy is designed to provide transparency and confidence in your shopping experience.

Order Cancellation

• Timeframe: You may cancel your order within 60 minutes of placing it.
• Process: To cancel, please contact our customer support team through our Contact Us page, providing your full name, order number, and email address associated with the order.

Refund Eligibility

• Conditions: We offer a 15-day 100% refund policy on all eligible products. To qualify, ensure that:
  • The product was purchased directly from herbaljunction.in.
  • The product is in its original, unused, and unopened condition.
  • The refund request is initiated within 15 days from the date of purchase.

How to Request a Refund

• Steps:
  1. Visit our Contact Us page.
  2. Fill out the contact form with:
     • Your full name
     • Order number
     • Email address associated with your order
     • Reason for the refund request
     • Any additional relevant information
  3. Click “Submit” to send your request to our customer support team.

Refund Process

• Review: Upon receiving your refund request, our customer support team will review it within 1-2 business days.
• Approval: If approved, we will notify you via email.
• Return Shipment: A courier partner will pick up the product from your doorstep within 2-3 business days.
• Refund Execution: The refund will be processed using the original payment method. Please allow 5-7 business days for the refund to reflect in your account, depending on your payment provider.

Shipping Costs

• Responsibility: Customers are responsible for shipping costs when returning products for a refund. We recommend using a trackable shipping service to ensure the safe return of your product.

Contact Us

For any questions or assistance regarding our Cancellation and Refund Policy, please reach out through our Contact Us page. Our customer support team is here to help.

Policy Updates

Herbal Junction reserves the right to update or modify this policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

Thank you for choosing Herbal Junction. Your satisfaction is our priority.